Wheelhouse Veterinary Group: Customer Survey

1. The efficiency and politeness of the person who dealt with your call when you rang Wheelhouse Vets:

2. The convenience of parking at Wheelhouse Vets:

3. The way you were treated by the receptionist/nursing staff when you arrived:

4. The cleanliness of the practice:

5. How long did you wait to be seen by the vet?

6. The friendliness, patience and politeness of the vet:

7. The way the vet explained about your pet's condition and treatment:

8. The quality of care provided:

9. I am aware that Wheelhouse Vets provide the following:

10. A member of staff has given me advice about:

11. I believe that Wheelhouse Vets provides a professional service and represents good value for money:

12. I am likely to return and recommend Wheelhouse Vets to my friends:

13. Was there one person in particular who made a difference to your visit to Wheelhouse Vets?

14. Any further comments or suggestions?

What is your name? (Optional)

What is your email address? (Optional)

What is your pet's name?